Administrative Assistant

ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU also organizes global Telecom events bringing together the most influential representatives of government and the private sector to exchange ideas and knowledge for the benefit of all.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.

Vacancy notice no: 2258
Sector: TSB
Department: NA
Country of contract: Switzerland
Duty station: Geneva

Position number:
Grade: G5
Type of contract: Short-term
Duration of contract: six months with possibility of extension
Recruitment open to: External
Final date to receive applications (Midnight Geneva Time): 5 March 2026

The Telecommunication Standardization Bureau (TSB) fulfills the objectives of the Union relating to telecommunication standardization, by providing secretariat support to groups studying technical, operating and tariff questions and facilitating the adoption of Recommendations in these areas with a view to standardizing telecommunications and information technology on a global basis. In order to achieve these objectives, the Telecommunication Standardization Bureau works in accordance with the instructions of the World Telecommunication Standardization Assemblies (WTSA), Telecommunication Standardization Study Groups and the Telecommunication Standardization Advisory Group.

TSB, headed by an elected Director, provides the technical, administrative and logistic support for the assemblies and for the meetings of the groups mentioned.

1. Manages incoming and outgoing correspondence. Drafts and formats correspondence, memoranda, and other documents based on instructions from the Director or Executive Assistant.
2. Assists in preparing and entering the details of the Director’s official travel arrangements.
3. Manages the office’s petty cash, provides regular updates to the Executive Assistant, and liaises with FRMD to reconcile accounts.
4. Maintains and updates office systems and procedures, files, reference databases, and office materials, recommending simple improvements to support efficiency and accuracy.
5. Serves as a first point of contact for the Office of the Director, managing inquiries, maintaining confidentiality, and ensuring appropriate follow-up.
6. Performs other related duties as assigned.

Applying Expertise;
Effective Communication;
Learning and Knowledge Sharing;
Organizational Commitment;
Results-Focused;
Teamwork and Collaboration.

Analysis, Judgement and Decision Making

Client and Service Orientation

Planning and Organising

Computer literacy and the ability to effectively use standard office hardware and software tools (Microsoft Outlook, Word, and Teams) to create documentation, exchange and archive e-mail, and maintain electronic filing systems. Knowledge of SAP or similar Enterprise Resource Planning (ERP) processes would be an advantage. UN Global General Service Test or equivalent would be an advantage. Ability to touch type at 40 wpm would be an advantage.

Education:

Complete secondary education with a diploma OR complete equivalent technical or commercial studies with a diploma. For internal candidates, obligatory schooling in combination with ten years of qualifying experience may be accepted in lieu of complete secondary education with a diploma for promotion or rotation purposes.

Experience:

At least five years of experience in the field of the post. (A…