Client Solutions Coordinator ract

Client Solutions Coordinator (20-month contract) ract

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Start Date:

17/02/2026

Job Title:

Client Solutions Coordinator (20-month contract) ract

We are a global engagement marketing agency that creates human‑centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for‑profit organisations solve their key people challenges through our core expertise:
Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

A key supporting member of our Operations team, the Client Solutions Coordinator is responsible for assisting Client Solutions Managers and Operations department overall in delivering world‑class conferences and events in the Institutional Division.

• The Client Solutions Coordinator is an adept multi-tasker, who can manage a number of diverse tasks.
• Part of a Project Team that is responsible for the execution of all phases of project delivery:
  Preparation, on‑site and wrap‑up.
• Managing client deliverables in a diverse range of areas including, but not limited to: program logistics, abstract services, speaker management, food & beverage management, venue/hotel logistics, sponsor & exhibit management, budgeting, marketing and creative services
• Booking and coordinating supplier contracts and orders including negotiations to benefit both MCI and the client
• Developing and managing virtual platforms and events (if required)
• Maintaining project timelines, priorities, and checklists
• Supervising and training on‑site staff, suppliers and event contractors
• Managing and leading the full scope of smaller projects, as required
• Sit in client facing meetings and conference calls and provide updates
• Maintaining up‑to‑date documentation and user manuals, while working on developing new templates

• Reports directly into the Senior Manager, Client Solutions
• Leadership role to Project Assistants (when applicable)
• Internally collaborates primarily with Client Solutions Managers, Client Solutions Coordinators/Assistants, Accounting and Sponsorship Managers
• Work and collaborate internally with all members of the MCI Canada and MCI Global teams.
• Maintains professional relationship with clients, suppliers, and temporary staff
• Provides a high‑level of customer service to conference delegates, speakers and VIPs

• Minimum of five years of relevant industry, association management, event management, hospitality, and/or not‑for‑profit experience
• Degree or Diploma in Business, Administration, Hospitality, Event Management and/or a related field, or equivalent experience.
• Excellent verbal and written communication skills in both French and English.
• Ability to work in a fast‑paced environment and support multiple projects at the same time.
• Knowledge of the association and not‑for‑profit business environment.
• Able to travel in Canada and, if necessary, internationally.
• Ability to work effectively both from home and the MCI Montreal office as required.

• Strong computer skills are a must:
  • Highly proficient levels in SharePoint, Excel, Word, PowerPoint, Outlook and Canva
  • Effective ability to use computer software and technology to organize and present client data and information
• Experience working with a range of technology systems specific to:
  • Learning Management Systems
  • Email Marketing Platforms

• Ability to persuade and negotiate
• A highly motivated and entrepreneurial mindset
• Empathy to work with diverse customers, staff, managers, and authorities
• Problem‑solving skills
• Creativity and imagination
  
  Excellent presentation skills
• Excellent analytical skills and attention to detail
• Strong inter‑personal skills including cross cultural understanding
• The position may require occasional travel and work on evenings and weekends.
• Additional requirements include but are not limited to:
• Ability to work extended hours during strategic planning meetings and/or onsite delivery of conferences and events.
• Moderate lifting, especially during on‑site execution of events, and considerable amount of walking and standing is expected.
• Must be bondable

* This position is offered as a full‑time, fixed‑term contract with an anticipated duration of approximately 20 months.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!

Apply now

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