Exhibition and Sponsor Services Manager

Job Mission & Function:

EASL is seeking an Exhibition and Sponsor Services Manager to join its Business Development Team to deliver high-quality exhibitor and sponsor experiences within a dynamic, international events environment. Reporting to the Head of Business Development and working closely with the Events team, the role is responsible for the end-to-end coordination, design and delivery of the industry exhibition. While sales related duties lie in the hands of a dedicated team, the successful candidate will be responsible for the activation of sponsored activities at EASL congresses and educational events, notably for the coordination and production of onsite branding solutions, printed material or digital marketing tools.

The Exhibition and Sponsor Services Manager will be the main operational contact for sponsors, agencies suppliers, and other EASL Departments.

• Lead the planning, development, and execution of exhibition activities at EASL Congress and other EASL events.
• Design exhibition layouts and floor plans (using AutoCAD) to optimise exhibitor and delegate experience, attendee engagement, operational efficiency, and commercial performance.
• Lead the full exhibitor and sponsor lifecycle, acting as the primary point of contact from planning through on-site delivery, including technical site visits, exhibitor manuals and guidelines, customer service and deadline management.
• Review and validate all customised stand projects with architects, venues, and design agencies, ensuring compliance with EASL regulations, health and safety requirements such as transparency standards, and technical specifications.
• Monitor and regulate Sponsor and Exhibitor activities, ensuring compliance with EASL’s Congress Guidelines (Blackout times, transparency requirements, health and safety standards, noise levels).
• Oversee the delivery of exhibition‑related sponsorship activations and ensure fulfilment of contractual commitments and partner expectations.
• Identify and implement opportunities to enhance exhibitor return on investment, improve the exhibition experience, and drive exhibition revenue growth.
• Collaborate closely with Scientific, Events, and Communications teams to align business development team’s objectives with broader event goals.
• Manage relationships with agencies, local suppliers, industry partners, stand builders, logistics providers, AV partners and registration teams, ensuring high‑quality service delivery.
• Lead exhibition logistics and operations, including installation, dismantling, freight and storage management, health and safety compliance, and overall exhibition readiness.
• Provide on‑site leadership during events, ensuring the smooth execution of exhibition operations, rapid issue resolution, supplier coordination, and an exceptional exhibitor experience.
• Coordinate relationships with stand builders, AV teams, freight forwarders, and venue contractors.
• Coordinate technical specifications, stand approvals, safety checks, and compliance validation.
• Oversee build‑up, delivery logistics, on‑site servicing, and dismantling.
• Oversee and coordinate exhibiting partner registrations.
• Produce and maintain operational documentation, such as exhibitor and construction guidelines.
• Ensure operational workflows integrate seamlessly with internal departments (Events, Scientific Programme, Communication).

• Support the delivery of exhibitor satisfaction surveys and analyse results.
• Support the delivery of fulfilment reports including event KPIs, commercial & operational performance.
• Review vendor performance and propose process improvements.
• Contribute to long‑term strategy for exhibition innovation and enhanced industry engagement.

• Diploma in exhibition management, or equivalent professional experience.
• At least 5 years’ experience in the field.
• Experience in life sciences, hospitality, not‑for‑profit or large events preferred.
• Proficient in AutoCAD or equivalent drafting software.
• Knowledge of CRM and sales pipeline tools are an asset.
• Excellent command of English is required; additional languages an asset.

• Strong…