Relationship Manager- Southern Europe Market

The opportunity

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The role is responsible for leading, acquiring and growing profitable long-term relationships with priority HSBC clients focusing on HNW & UHNW clients within the Southern Europe Market.

The role holder is expected to have a very strong network of relationships and connections within the Southern Europe market segment and capable of using such connections and network to attract new customers to HSBC.

The job holder will need to establish a holistic understanding of clients’ needs, operating with the top decision makers within the client organisation.

This role will deliver innovative high value solutions across all product lines, gaining significant business and sustainable returns for the wider Group and provide client leadership to teams to support and deliver the full services of the bank, and the Group’s, based on agreed client plan.

• Grow revenues, increase AUM of portfolio and increase inflows of net new money (NNM).
• Drive achievement against targets for revenue generation, product alignment and customer satisfaction.
• Co‑ordinate origination and execution of activities across the spectrum of Global Private Bank products and services globally and offer Group solutions as appropriate in conjunction with colleagues.
• Co‑ordinate with investment advisors, credit specialists, wealth planners and product specialists.
• Combine client relationship management with strong risk assessment and management capabilities ensuring the required KYC quality.
• Ensure pricing is aligned with bank value proposition and implemented correctly.
• Identify liquidity events and financing opportunities, including working with client’s professional advisors.
• Grow HSBC’s share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements.
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.
• Lead by example through financial results with excellent corporate behaviour.
• Help fellow Relationship Managers.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

• Proven relationship management experience in the private banking sector or investment banking with clients, with significant experience in originating and serving Southern Europe HNW & UHNW clients and families.
• Proven track record in asset gathering, asset growth and revenue generation.
• Excellent commercial and negotiation skills.
• Highly developed communication skills for use in direct client contact and problem solving.
• Ability to provide strong financial and statistical analysis.
• Strong customer service focus.
• Attention to detail and the ability to think creatively to solve problems.
• Excellent understanding of financial markets and products.
• Fluent in English; other languages relevant to the market such as Greek or Italian would be an asset.
• Due to immigration restrictions in Switzerland, applications will only be considered from Swiss or EU citizens or from candidates holding a valid Swiss work permit.

• A comprehensive and competitive package of benefits covering healthcare, life assurance, pension, and family‑friendly leaves, along with many other benefits to support your wellbeing.
• Variable pay plans designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business, Infrastructure and the overall Group.
• An inclusive workplace that supports diverse perspectives and encourages the development of all employees.
• Information about the recruitment process and accommodation requests is available – if you need an accommodation or change during the recruitment process, please let us know.
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