Senior Relationship Manager - Italian Market

The opportunity:

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

As a Senior Relationship Manager for the Italian market, you’ll be involved in supporting relationship activities for HSBC clients with links to Italy, with a focus on High Net Worth (HNW) and Ultra High Net Worth (UHNW) segments, and contributing to acquiring and developing long-term relationships. The role holder is expected to have a very strong network of relationships and connections within the Italy market segment and capable of using such connections and network to attract new customers to HSBC.

Furthermore, you will need to establish a holistic understanding of clients’ needs, operating with the top decision makers within the client organisation. This role will deliver innovative high value solutions across all product lines, gaining significant business and sustainable returns for the wider Group and provide client leadership to teams to support and deliver the full services of the bank, and the Group’s, based on agreed client plan.

• Grow revenues, increase Assets Under Management (AUM) of portfolio and increase inflows of Net New Money (NNM)
• Drive achievement against targets for revenue generation, product alignment, customer
• Co-ordinate origination and execution of activities across the spectrum of Global Private Bank products/service globally and offer Group solutions as appropriate in conjunction with colleagues
• Co-ordinate with investment advisors, credit specialists, wealth planners and product specialists
• Drive achievement against targets for revenue generation, product sales and customer satisfaction
• Combine client relationship management with strong risk assessment and management capabilities ensuring the required Know Your Client (KYC) quality
• Ensure pricing is aligned with bank value proposition and implemented correctly
• Identify liquidity events and financing opportunities, including working with client’s professional advisors
• Grow HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved
• Lead by example through financial results with excellent corporate behaviour
• Help fellow Relationship Managers
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

• Proven relationship management experience in the private banking sector or investment banking with clients, with significant experience in originating and serving Italy based HNW & UHNW clients and families
• Proven track record in asset gathering, asset growth and revenue generation
• Excellent commercial and negotiation skills
• Highly developed communication skills for use in direct client contact and problem solving
• Ability to provide strong financial and statistical analysis
• Strong customer service focus
• Attention to detail and the ability to think creatively to solve problems
• Excellent understanding of financial markets and products
• Fluent in Italian and English; other languages relevant to the market served would be an asset
• Due to immigration restrictions in Switzerland, we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit

We offer a comprehensive and competitive package of benefits usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards…