Events Executive - Social & Catering Markets

Crowne Plaza Hotels and Inter Continental Hotels preserve the glamorous spirit of international travel. Working for these hotels is not just a job; it’s about contributing to a truly unique experience. We are looking for friendly, confident, and cosmopolitan individuals who are ready to exceed our guests’ expectations.

We focus on delivering exceptional service to the modern business traveler, while Inspiring Incredible moments for those staying at Inter Continental — where luxury blends seamlessly with unforgettable experiences.

Crowne Plaza invites you to Dare to Connect with our diverse and dynamic teams, and to showcase your unique talents in an environment where every moment matters — creating meaningful connections that elevate the guest experience.

Join us to contribute to the success of our teams and create memorable experiences in Geneva !

Every day is different, but you will mainly be :

• Act as the primary point of contact for social event enquiries, including : weddings, bar and bat mitzvahs, engagements and anniversaries, private celebrations, gala dinners and social banquets, family celebrations, luxury private events.

• Proactively develop new business within the luxury social events market.

• Build and maintain strong relationships with wedding planners, event agencies, private clients, families, luxury brands and other relevant partners.

• Conduct site inspections and personalised presentations for prospective clients and event organisers.

• Prepare proposals, quotations and contracts in line with the hotel’s commercial strategy and positioning.

• Negotiate rates and packages while protecting the hotel’s profitability and luxury positioning.

• Maintain accurate and up-to-date records of all opportunities, accounts and activities within the hotel’s systems.

• Deliver a highly personalised and professional level of service throughout the entire customer journey.

• Understand each client's vision, expectations, cultural requirements and personal preferences.

• Act as a trusted advisor to clients, providing creative solutions and recommendations to enhance their event.

• Ensure seamless communication between the client, Events team and all relevant hotel departments.

• Handling client concerns professionally and proactively, ensuring a high level of guest satisfaction.

• Manage social events from initial enquiry through to final billing and post-event follow-up.

• Coordinate closely with Banqueting, Food & Beverage, Culinary, Front Office, Finance, Housekeeping and other operational departments.

• Prepare detailed event orders, function sheets and operational briefings.

• Ensure that all event details, timings, menus, set‑ups and special requirements are accurately communicated.

• Coordinate menu tastings, site visits and final event meetings.

• Be present on selected key events to ensure the smooth execution and delivery of the client’s expectations.

• Conduct post-event follow-up and identify opportunities for repeat business and referrals.

• Support the Events team during periods of lower social event activity.

• Manage and coordinate corporate meetings, conferences, banquets and other events when required.

• Contribute to the overall revenue performance of the Events department.

• Maintain flexibility and a collaborative approach across all event segments.

• Support colleagues during peak periods and contribute to a strong team culture.

• Achieve agreed individual and departmental revenue targets.

• Monitor conversion rates, average spend and profitability of social events.

• Proactively upsell hotel facilities, accommodation, food & beverage and…