Human Resources Manager

What We Do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence.

We direct and coordinate the international activities conducted in these situations.

The HR Manager (HRM) acts as a strategic partner, change agent, employee champion and functional expert supporting and contributing to the ICRC operations. The HRM brings intelligence and insights on People And Culture matters (PAC) to the Delegation Management Team and the HR Service Providers (HR Officers, HR Assistants, sometimes Finance & Administration Managers) in the field and ensures PAC strategies and objectives are aligned to the Delegation´s strategic objectives (PFR) and operational needs.

The role assesses and anticipates PAC related needs and ensures integrated solutions are provided jointly with Regional HR Partner and PAC Centers of Expertise (CoEs). The HRM serves as the main interlocutor partnering with the respective management team on all PAC issues such as operational advice on staffing issues and working conditions. S/he is responsible for the whole employee life cycle from recruitment to performance management, reward and payroll, career path and workforce planning to exit management, Diversity Equity and Inclusion, as well as staff health and well‑being.

Furthermore, the HRM plans, organizes, and controls the HR activities of the assigned area of responsibility and ensures HR policies and processes are harmonized, compliant with ICRC standards and local legislation. The HRM is heading a department and responsible to manage, mentor and coach a team as well as ensure the budget and organizational design of her/his own department is fit for purpose.

• Advises management on HR implications of strategic and operational decisions.
• Leads the Delegation’s annual HR Roadmap aligned with Global PAC strategy.
• Ensures effective HR structures, workforce and succession planning.
• Guides HRSPs on policies, tools, and processes.
• Contributes to PFR, contingency planning, crisis HR response, and manages the HR budget.
• Partners with C&B on pay practices and provides data‑driven HR reporting.

• Leads and supports change in HR practices, systems, and organisational design.
• Implements global and regional HR initiatives and ensures clear communication of changes.
• Builds HR and people management capacity of HRSPs and managers.
• Promotes HR trends awareness, employee engagement, and sound employee relations.

• Ensures consistent, compliant, and high‑quality HR services.
• Advises on HR policies and best practices; drives continuous improvement.
• Oversees payroll validation and Delegation‑level HR compliance.
• Maintains and improves HR processes and leads key HR systems/projects.
• Oversees Learning & Development.

• Coaches managers on people management, performance, and teamwork.
• Embeds priorities such as RTF, Wellbeing, and DEI.
• Supports engagement initiatives, surveys, and corrective actions.
• Promotes inclusive, fair, and healthy workplace practices.

• Internally, interacts with staff and management team of the assigned area of responsibility. Also interacts with all actors of the HR Department with Partnering Division through the HR Partner, HRM peers in the Region and beyond, Talent Division, the various Centers of Expertise (CoE) and other PAC units. As head of PAC Department in the Delegation, interacts with all HR Service providers, including Staff Health, in the Delegation as a red…