Investigations Manager

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”

IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into four main Divisions: (i) National Society Development and Coordination, (ii) Humanitarian Diplomacy and Digitalization, (iii) Management and Accountability and (iv) People and Strategy.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Headquarters in Geneva and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

IFRC’s Office of Internal Audit and Investigations (OIAI) comprises two teams:
Audit (internal audit and external audit coordination) and Investigations. OIAI provides independent assurance and investigation services to IFRC.

The OIAI team is based across three locations (Geneva, Budapest, and Delhi). To ensure independence, the Director of OIAI has a dual reporting line to the Secretary General and the Audit and Risk Commission.

OIAI’s investigations team responds to instances of misconduct; owns IFRC’s whistleblowing system (Integrity Line) and its intake function; carries out prevention activities; and provides training and capacity building on investigations, intake, audit, assurance and integrity topics, to IFRC and its members.

This role is based in Delhi, India, and may require frequent travel, including occasional travel to fragile and conflict-affected locations. This could require extended time working away from the staff members assigned duty station.

Reporting to the Head of Investigations, the Investigations manager will act as a member of OIAI’s management team and deputize for the Head of Investigations. The job holder will be responsible for managing and overseeing the OIAI investigation team based in Delhi, comprising six investigation team members.

The manager will monitor the delivery of the global investigations portfolio and provide direction and technical input for investigations work, and quality assure all investigation assignments. The role is responsible for the delivery of complex or specialized investigations.

• Act as a member of OIAI’s management team and deputize for the Head of Investigations.
• Contribute to the delivery of strategic OIAI products (e.g. the annual report, annual appeal and report, donor briefings, and annual conference, etc.).
• Maintain relevant professional qualifications and complete the required continued professional development (CPD).
• Role model IFRC’s values and principles in day-to-day operations. Proactively work to create a safe and inclusive environment.

• Oversee the delivery of global investigations – planning, managing, and monitoring delivery in line with KPIs.
• Ensure global investigation assignments are suitably resourced.
• Provide expert technical advice and direction on investigation assignments.
• Quality assure investigations work, ensuring work complies with global good practice and meet client needs.
• Deliver…