Territory Account Representative

Responsibilities

• Manage assigned accounts within a defined territory, primarily consisting of large and mid-sized B2B clients
• Develop and maintain strong relationships with existing clients in the portfolio
• Ensure contract renewals and guarantee client satisfaction
• Identify, develop and close new business opportunities
• Analyze and address clients’ technical, administrative and financial needs
• Prepare commercial proposals and manage follow-up (pipeline)
• Propose additional services that drive revenue growth (cross-selling)
• Present and demonstrate products and services
• Collaborate with internal teams to achieve individual and collective objectives
• Maintain accurate records of sales activities, client interactions and follow-up actions in the CRM system

• Federal VET Certificate (CFC) in commercial business or equivalent qualification
• Additional training in sales negotiation or key account management is a plus
• Minimum 3 to 7 years of experience in a B2B sales role, account management or business development
• Strong command of the full sales cycle: prospecting, qualification, proposal, negotiation, closing and retention
• Experience in the fire protection sector is an advantage
• Ability to analyze clients’ technical, administrative and financial requirements
• Proficiency in consultative selling and negotiation techniques
• Ability to prepare commercial proposals and manage a sales pipeline
• Knowledge of commercial KPIs: revenue, margin, profitability, forecast and conversion rate
• Ability to identify cross-selling and upselling opportunities
• Ability to deliver product/service presentations and demonstrations
• Good understanding of business priorities and customer mapping
• Strong proficiency in office tools (Excel, PowerPoint, Teams, etc.) and CRM systems (Salesforce, Dynamics, Hub Spot or equivalent)