Operations Coordinator

Pay:
Annual gross salary of $33,280

Are you detail oriented and love organization? Are you a good listener, but also ready to take action and address customers’ needs? Are you upbeat and personable? Then, look no further!

Home Technology Group is looking for a highly motivated capable individual to join the Vacuu Pro team as an Operations Coordinator. Face time in the Georgetown, Delaware office will be required on a regular schedule to build rapport with technicians and team as well as for shipment logistics. Regular schedule includes alternating weeks: five eight-hour days on regular week; four ten-hour days with Friday off every other week.

Hybrid options are available following the onboarding training period. Learn more about Vacuu Pro and our positive company culture here:

• 5 days paid vacation leave per annum
• 6 paid holidays
• Company uniforms are provided
• financial assistance for select college courses subject to management approval
• In addition, our new hire will have eligibility for any additional employee benefits as provided in the future.

• Customer relationship management via phone and email
• Scheduling and coordination of services, appointments, and repairs with homeowners and technicians
• Data entry into the system of record for tracking and reference purposes
• Management of warranty claims, service appointments, and follow up visits as needed
  
  Coordination of inventory shipments, delivery and receiving
• Troubleshooting skills to assist homeowners with existing vacuum systems

• High School Graduate. College degree preferred
• A minimum of two years experience of customer service and/or coordination
• Knowledgeable in the field of residential construction
• Ability to communicate with customers, technicians, vendors, and builders
• Ability to behave professionally and accommodate the needs of the customers
• Ability to organize and utilize time management skills
• Ability to perform well under pressure