Investigator II

Introduction

The mission of the Division of Motor Vehicles is to provide excellence in transportation by providing courteous and efficient service to the public while protecting Delaware residents by establishing the validity of licensed drivers and ensuring safe and non-polluting vehicles are operated on Delaware roadways. Also, by providing a safe, efficient and environmentally sensitive Toll network that offers a variety of convenient, cost-effective options for processing all vehicular traffic.

to learn more about DelDOT Motor Vehicle Division.

This is experienced level investigation work of alleged or probable violations of state or federal laws, rules and regulations. In addition to work performed by an Investigator I, employees independently perform the full range of Essential Functions under general supervision for both routine and complex investigations. Examples of factors contributing to complexity include conducting investigations that are long‑term, involve substantial dollar amounts or severe cases of alleged violations of law that result in criminal, civil or administrative charges.

• Conduct investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.
• Collect, control, and evaluate evidence such as physical, financial, background, and other records, documents and items.
• Formulate questions and conduct interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.
• Interpret, explain and ensure compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.
• Make judgments after evaluating all available facts and recommend appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary.
• Use commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information.
• Document details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.
• Prepare and submit investigative reports that clearly and accurately document findings, supporting facts, and action taken.
• Testify and present evidence before boards, commissions, administrative bodies, or courts.
• Deliver excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
• Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• May conduct surveillance, undercover investigations, and on‑site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.
• May make recommendations to subpoena information.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• One year of experience in conducting investigations which may include conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• One year of experience in collecting, evaluating and analyzing relevant information to make recommendations on alleged or probable violations of state or federal laws, rules and regulations.
• One year of experience in providing clear, prompt and accurate information to respond to and resolve complaints.
• Six months' experience in civil, criminal or administrative proceedings such as providing testimony before boards/commissions/authorities, preparing evidence/sworn statements, or managing and prioritizing cases.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DelDOT does not provide employment‑based sponsorship.

Pre‑employment Drug Testing:
Upon a…