Outreach Specialist

Outreach Specialist

Impact Life is seeking an engaging and compassionate Outreach Specialist to support our Sussex County community outreach initiative.

The Outreach Specialist is a frontline, community-based position focused on connecting individuals with treatment, recovery, healthcare, and supportive services. This role provides community outreach, harm reduction education and supplies, SBIRT screening, overdose prevention education, care navigation, and warm handoffs to treatment and recovery services throughout Sussex County.

The position is designed to reach individuals who may experience significant barriers to traditional healthcare and treatment, including people who are uninsured or underinsured, experiencing homelessness or housing instability, justice-involved, living in rural communities, or otherwise disconnected from services.

Location:

Sussex County, Delaware

Position Type:
Full-Time

Department:
Sussex Outreach

Key Responsibilities:

• Conduct community-based outreach and engagement throughout Sussex County.
• Build trusting relationships using respectful, low-barrier, trauma-informed approaches.
• Provide harm reduction education and distribute approved harm reduction and overdose prevention supplies.
• Provide overdose prevention education, including information about naloxone and other risk-reduction strategies.
• Conduct SBIRT screenings in accordance with training, program procedures, and the scope of the position.
• Provide care navigation and help participants identify appropriate treatment, recovery, healthcare, and supportive services.
• Provide warm handoffs to Impact Life outpatient treatment, recovery services, and community providers.
• Support timely connections to rapid assessments and clinical services.
• Help participants access Medication for Opioid Use Disorder (MOUD), outpatient treatment, and ongoing recovery supports when appropriate.
• Connect participants with recovery housing, peer support, workforce development, primary care, behavioral health services, and other community resources.
• Follow up on referrals and help address barriers to engagement and continuity of care.
• Develop collaborative relationships with treatment providers, healthcare organizations, recovery organizations, community agencies, and referral partners.
• Represent Impact Life at outreach activities, partner locations, resource events, and other community engagement opportunities.
• Maintain accurate documentation of outreach contacts, screenings, referrals, warm handoffs, and participant engagement.
• Collect and enter required program data and support achievement of grant outcomes and performance measures.