Restoration Supervisor

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Paid time off
• Competitive compensation, with commission structure
• Superior benefits
• Career progression
• Professional development

Servpro of Sussex County is hiring a Restoration Supervisor
! We are looking for someone with direct experience with mitigation or construction/building experience with confidence to run a job site. Much of what we do is inspecting damage caused by water, fire, mold, etc. and doing whatever is necessary to restore or replace the structures. We touch a variety of structures, both residential and commercial, and need to get creative on every job to do as much as necessary, as fast as possible to restore the property.

This is a HANDS ON, in the field position.

As the front‑line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

You don't need direct experience in our line of work, we provide a lot of training; you just need a willingness to learn, quick on your feet and up for the challenge!

Each SERVPRO® Franchise is Independently Owned and Operated.