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Onsite Call Center Supervisor: Customer Experience & Booking

Job in Georgetown, Sussex County, Delaware, 19947, USA
Listing for: F.H. Furr
Full Time position
Listed on 2026-07-18
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 80000 USD Yearly USD 55000.00 80000.00 YEAR
Job Description & How to Apply Below

F.H. Furr is seeking a Call Center Supervisor to lead a team of customer service and appointment agents in Georgetown, DE.

This onsite role focuses on delivering stellar customer experiences, maximizing bookings, and supporting daily contact center operations across plumbing, HVAC, and electrical services. The supervisor will coach, manage performance, oversee scheduling, and partner with Dispatch, General Managers, and Sales Leadership to achieve service excellence for homeowners in the

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