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Onsite Call Center Supervisor — Lead & Grow Booking Success

Job in Georgetown, Sussex County, Delaware, 19947, USA
Listing for: F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical
Full Time position
Listed on 2026-07-25
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 55000 - 80000 USD Yearly USD 55000.00 80000.00 YEAR
Job Description & How to Apply Below

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical is seeking an experienced Call Center Supervisor for an onsite role in Georgetown, DE.

You will lead a team of customer service and booking agents, coach staff, manage performance, and drive appointment bookings while partnering with Dispatch, General Managers, and Field Operations to deliver exceptional homeowner service. This leadership position requires strong coaching, problem-solving, and escalation management in a fast-paced

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