Community Relations Coordinator

Introduction

Make a Difference with DHSS. Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today.

DHSS is a great place to kick‑start your profession. For more information, please visit (Use the "Apply for this Job" box below). today!

The incumbent serves as the primary media liaison for the Division of Public Health (DPH), leading media relations and public communications efforts. This position manages media inquiries, coordinates interviews with DPH staff, and ensures that information is communicated to the public and media in a clear, accessible manner consistent with health literacy principles. The role oversees DPH website content and video news briefs, including the development and dissemination of news releases, media advisories, and other public information materials.

Additional responsibilities include monitoring media coverage, maintaining and updating web content as needed, and supporting emergency response activities through an assigned role within the State Health Operations Center (SHOC), which is activated during public health emergencies.

• Gathers, organizes, and formats information related to an agency's goals, objectives and services.
• Promotes an agency's image consistent with the overall direction of the agency.
• Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies.
• Encourages participation in the use of agency services.
• Coordinates and conducts public meetings, media events or educational programs.
• Ensures a mutual sharing of information with other agencies, media and the general public.
• May supervise staff.

• Three years experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events.
• Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.
• Three years experience in public speaking which includes gathering, preparing and presenting information to the public or media groups.
• Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs.
• Six months experience in determining and evaluating alternative courses of action to resolve or mitigate controversial issues.
• Six months experience in developing policies, procedures or programs for dissemination of information to the public or media groups.

To learn more about the comprehensive benefit package please visit /

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling  or by visiting  If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call  or email jobs.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.