Volunteer Services Administrator

Introduction

Make a Difference with DHSS.

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today.

Join Volunteer Delaware 50+ and lead meaningful initiatives that empower adults age 50 and older to make a lasting impact in communities across Delaware. This leadership role oversees the Volunteer Delaware 50+ Program in New Castle, Kent, and Sussex Counties, managing day‑to‑day operations while developing innovative volunteer service opportunities that address critical community needs. The successful candidate will serve as the staff representative to the Advisory Council, supporting the development and implementation of annual program goals, fostering community partnerships, and enhancing volunteer engagement statewide.

Combining program leadership, stakeholder collaboration, and strategic planning, this position plays a key role in strengthening communities and advancing volunteerism throughout Delaware.

• Recruits, interviews and selects volunteers.
• Assigns volunteers to a variety of settings.
• Schedules interviews with agencies and completes follow‑up.
• Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role.
• Assess the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources.
• Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials.
• Confers with professional staff from departments or agencies to assign volunteers to specific areas.
• Promotes volunteerism through participation in community‑wide events, contact with local media and membership in professional organizations.
• Develops and conducts orientation and training.
• Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations.
• Maintains records and reports.

• Three years experience in volunteer recruitment.
• Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in planning, developing, implementing and evaluating programs.
• Six months experience in narrative report writing.
• Six months experience in supervising volunteer groups.
• Knowledge of grant writing.
• Knowledge of staff supervision acquired through coursework, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.
• Applicants must be legally authorized to work in the United States.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

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