Counter Sales Associate

Counter Sales Associate Full-Time | Branch $17.50 – $26.50 / hr Hourly Pay Range

Reports To:

Branch ManagerDEPARTMENTCounter SalesEXPERIENCEExperience Preferred BENEFITS ELIGIBLE AFTER
45 Days of EmploymentROLE OVERVIEW The Counter Sales Associate drives sales and customer satisfaction by assisting walk-in and telephone customers with product selection and order fulfillment. This role leverages technical knowledge to solve customer needs and build lasting relationships.

CORE RESPONSIBILITIESOrder Fulfillment & Inventory Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times

Receive shipments, log into inventory, conduct audits, and process returns accurately

Customer Service Assist counter and phone customers with orders, product info, pricing, and availability

Greet all customers professionally; resolve issues promptly or escalate as needed

Maintain a clean, organized counter and product display area Sales & Product Knowledge Upsell complementary products and convert requests to stocked brands where appropriate

Maintain deep product and industry knowledge; follow company pricing and credit guidelines

Assess customer needs to determine appropriate service level or escalation path Teamwork & Standards Build customer relationships; adapt approach to different customer types and needs

Collaborate with team, share best practices, and support a positive work environment

Follow all company procedures, policies, and Employee Handbook requirements

Other duties as assigned

SummaryQUALIFICATIONSHigh school diploma or GED required

Product, applications, or wholesale distribution experience preferred

Ability to lift up to 75 lbs. and stand for up to 8 hours daily

Able to stoop, bend, and reach inventory; work in indoor and outdoor environmentsBENEFITSEligible to enroll on the 1st of the month following 45 days of employment:

Medical, Dental & Vision Short & Long-Term Disability Life Insurance Flexible Spending Account (FSA)
Telehealth Gym Reimbursement
401(k) with Company Match Free Surgery & Imaging Program
* Free Medications
* Delta Perks — Local Discounts Discount Hub Coverage available for families

Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.

Additional duties may be assigned as needed. We are an equal opportunity employer.
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