Appliance Install Lead

Appliance Install Lead

Selbyville, DE

Since 1982, Appliance Distributors Unlimited (ADU) has been the Mid-Atlantic’s most trusted source for appliances. We offer a wide variety of kitchen and laundry appliances and customizable solutions that appeal to custom home builders, kitchen designers, home remodelers, property managers, and homeowners throughout the region.

Our showrooms display brands and styles, allowing customers to compare products, explore options, and make purchases. They are staffed with experienced inside sales professionals who use a consultative and relationship-building approach to selling appliances.

We are seeking an experienced full-time Lead Appliance Installer to join our installation team at our Selbyville, DE, location. This is a hands‑on leadership role responsible for delivering and installing luxury appliances in residential and commercial settings. The lead installer oversees installation projects, leads and mentors installation team members, and ensures all work is completed safely, efficiently, and in accordance with company and manufacturer standards.

As a lead installer, you will be responsible for effectively and independently performing appliance installations, coordinating with team members, supervisors, and clients, and ensuring projects are completed safely, efficiently, and to the highest standards. This role requires strong communication skills, attention to detail, problem‑solving abilities, and a commitment to exceptional customer service.

The ideal candidate takes pride in quality workmanship, pays close attention to detail, ensures every customer interaction reflects high standards, and leads by example. This individual has strong technical skills, can effectively train and mentor team members, and communicates professionally with customers, contractors, vendors, and trade partners.

Monday through Friday daytime hours, Saturdays, or extended hours may be expected.

• Overtime (OT) may be required based on the project demands and based on business needs.

• Strong work ethic, reliability, and professionalism.
• Ability to lead by example and maintain accountability.
• Customer-focused attitude with attention to detail.
• Commitment to safety and quality workmanship.
• Ability to train, mentor, and support team members.
• Dependable attendance and punctuality.
• Ability to work independently and as part of the team.
• Previous appliance experience required; luxury or high‑end appliance preferred.
• Knowledge of appliance installation requirements, manufacturers' specifications, and industry best practices.
• Excellent problem‑solving and troubleshooting skills.
• Ability to work independently, manage multiple priorities, and lead projects with limited supervision.
• Strong verbal, written, and interpersonal communication skills.
• Exceptional customer service skills and the ability to build positive relationships.

$28.00-$32.00 (based on experience)

• Medical, dental, and vision insurance (eligible after 60 days of full‑time employment).
• 401(k) retirement plan with a company match up to 4% (eligible after 6 months).
• Paid time off accrued (PTO) (eligible after 90 days, 40‑hour weekly.
• Paid holidays after 90 days, including:
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day & the day after
  • Christmas Day & the day after

This job operates in an industrial environment. This role is exposed to all types of weather conditions, including extreme heat and cold. PPE may be required.

This is a physical role that requires independently lifting up to 100 lbs., as well as pushing/pulling/lifting or moving up to 1000 lbs. with the assistance of dollies, straps, etc. Long periods of stooping, standing, and walking may be required.

• Frequent standing, walking, stooping, climbing, and crouching.
• Ability to work both indoors and outdoors in varying weather conditions.
• Able to lift and maneuver large appliances safely.

Local or out-of-state travel is required.

• Valid driver's license required with an acceptable driving record.
• DOT (or the ability to obtain one upon hire).
• Ability to pass a background check and…