Program Assistant

Program Assistant

Position Type: Classified

Department: COM Medical Education

Full/Part Time: Full Time

Pay Grade: BW5

NEOMED is a mission‑driven, community‑based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. The Program Assistant will provide administrative support and customer service for designated department management and/or programs. The role will serve as liaison between program staff, faculty, students, and constituents to support program activities in a collaborative academic environment.

As part of your application, please submit a brief statement of values (less than 250 words) describing how your personal and professional values align with NEOMED’s core values of Integrity, Collaboration, and Excellence.

• Provide administrative support and customer service for designated department management and/or program(s), including scheduling meetings, preparing meeting agendas, drafting correspondence, serving as receptionist to greet visitors, answer phones and general office inquiries, and maintaining program documentation, files, and records in accordance with organizational policies and procedures.
• Support program activities as requested (e.g., proctoring exams, lectures, departmental events) and serve as liaison between program staff, faculty, students, and other constituents.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Proficient in Microsoft Office Suite.

• Minimum 1‑year related work experience in an office environment.
• Experience in higher education.

Must be able to utilize a phone, computer and other office equipment.

Starting Pay Rate Range: $16.42 – $18.43, commensurate with experience.

• Healthcare Coverage: Competitive medical, dental, and vision insurance through Medical Mutual, Flexible Spending Account (FSA) or Health Savings Account (HSA), short‑and long‑term disability coverage, long‑term care coverage options, and life insurance.
• Retirement: State retirement plan with 14% employer matching.
• Paid Time Off: Generous vacation and sick leave, in addition to 11 paid holidays each year.
• Additional Benefits: Educational benefits with partner universities, ongoing investment in professional growth through on‑site training and Lean Six Sigma certification, employee wellness activities and initiatives supporting a healthy work‑life balance.

In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for individuals with valid medical reasons or sincerely held religious beliefs and matters of conscience.

Northeast Ohio Medical University
4209 SR 44., PO Box 95, Rootstown, Ohio 44272