Warranty Administrator at Lebanon Ford

Our dealership has a need for a full-time Warranty Administrator who will handle our manufacturer’s warranty work, including the preparation and tracking of all details surrounding warranty claims, perform CSI calls, along with submission, timely payment, the appeal of denied claims, and handling any warranty issues, etc. This person must be detail-oriented, have good communication skills, and be a team-oriented individual with a positive commitment to customer satisfaction.

Applicant will back-up our Service Advisors as needed.

2+ years in a dealership: service department, vehicle sales, or administration

Ford Warranty Admin Experience Recommended

• Computer literate – will work in CDK daily
• High school graduate or equivalent
• Satisfactory employment references
• Pass background check

• Warranty / Service Advisor experience or background handling insurance claims
• Ability to organize work procedures based on past job experience

• Medical, dental, and vision plans
• Paid time off, paid holidays, paid life insurance
• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!
• Potential opportunity for future advancement
• Part of reputable Kenwood Dealer Group with dealerships and body shops located throughout the Cincinnati and Dayton areas
• Clean, modern facility with full management support

Must be 18 or older. Equal Opportunity Employer

Kenwood Dealer Group is a family of automobile dealerships founded in 1975 with a single location in the Kenwood area. Over the past four decades, we have grown to include 15 dealerships, offering comprehensive automotive services including sales, service, and collision repair. Today, we are proud to be the largest automotive group in Southwest Ohio.

With a team of more than 1,000 employees, Kenwood Dealer Group has been consistently recognized on the Deloitte Cincinnati 100 list of the region’s largest privately held companies. We have also been honored by our employees as one of the Top 75 Workplaces in Cincinnati.

Our continued success is driven by a commitment to excellence, innovation, and a strong workplace culture—making Kenwood Dealer Group not only a leader in the automotive industry, but also an exceptional place to build a career.