Sales Operations Analyst

Dealer Tire is a family‑owned international distributor of tires and parts that was established in 1918 in Cleveland, OH. We assist the world’s largest auto manufacturers by supplying over 60 million tires to date.

Base Pay Range: $72,000 - $78,000

• Gather, manage and understand data from various databases.
• Define goals of analysis activities, coordinate collection of data, and assess business situations from an information perspective.
• Evaluate, improve, and build on existing information schemas to make operations data accessible and useful across the sales team.
• Collaborate with sales team members to identify and pursue performance opportunities.
• Interpret reports and assist sales staff and management in understanding underlying data and analysis.
• Support the account‑maintenance process to ensure all information is accurate and available.
• Maintain and audit critical sales data through IT systems and departments.
• Take ownership of assigned areas for reporting and analysis.
• Serve as the internal end‑user point‑of‑contact for ad hoc information requests, assembling and distributing operational reports and performance metrics.
• Support reporting automation, building new metrics and dashboards.
• Assist the sales team with data‑related questions or issues that need resolution.
• Work collaboratively with sales team members to analyze data and determine implications, developing actions to improve performance.
• Contribute to the evaluation and development of new capabilities.
• Assist with initiatives to enhance or correct system functionality.
• Participate in the development and pilot of sales processes, approaches, and methods to determine long‑term solutions.
• Help facilitate group meetings, coordinate feedback, testing, and promotion in support of projects.
• Perform other duties as assigned.

• Bachelor’s degree required, preferably in Business, Mathematics, Engineering or a related field.
• 1–2 years of experience in a related field preferred.
• Ability to work as a team player toward mutual goals.
• Well‑organized, self‑starter who eagerly approaches new challenges.
• Demonstrates strong interpersonal, verbal, written communication, and time‑management skills.
• Ability to deliver under tight deadlines in a rapidly changing business environment.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Experience with programming languages for statistics and automation (R or Python) is a plus.
• Familiarity with data‑access languages (SQL, SOQL) is a plus.
• Familiarity with OBIEE, Salesforce, or Google Analytics platforms is a plus.

• Problem Solving
• Agility
• Initiative
• Communication
• Relationship Building

• Continuous viewing from and inputting to a computer screen.
• Long periods of sitting.
• Travel as necessary (less than 10%).
• Must pass a pre‑employment background check and drug screening;
  Dealer Tire maintains a drug‑free workplace.

We offer a competitive and comprehensive benefits package including paid time off, medical, dental, vision, and a 401(k) match of 50% on the dollar up to 7% of the employee contribution.

Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability. Dealer Tire complies with the Americans with Disabilities Act, and any applicant who feels that they may need an accommodation based on a disability should contact Dealer Tire’s Human Resources Department to discuss specific needs.