Lead Fulfillment Operations

Overview

Role Overview:
As a Lead Fulfillment Ops (Team Lead), you will work as an Athlete (associates) advocate responsible for engaging internal Athletes (associates) in support of department operations. Team Leads will perform system and manual tasks, identify and resolve barriers for Athletes (associates) and functional areas to meet shift goals for Athletes (associates) and Fans. Role responsibility includes providing support under the direction of a supervisor or department manager.

• Direct Workflow as Established by Shift Manager or Department Manager
• Identify Barriers and Seek Resolution
• Support Orientation and Training of Rookies
• Work Hand-in-Hand with Athletes to Ensure They Succeed in Daily Performance and Production

• 1 yr. Warehouse Experience, Preferred
• Demonstrates Effective Communication and Interpersonal Skills
• Able to Operate Computerized Scanning Equipment and PC Based Programs
• Oversee and Support 25-30 workers
• Able to understand and follow verbal and written instructions with minimal supervision
• Able to multitask
• Must be able to work in a fast-paced environment
• Must be able to work flexible schedules and overtime as needed
• Experience leading a team or department either in a professional or volunteer setting

Work Environment

• Work primarily in a warehouse environment, which may include exposure to extreme weather conditions
• Noise levels vary but remain within limits that do not require hearing protection
• The role requires constant attention to safety, environmental, and health concerns

Physical Demands

• Ability to stand 8 to 10 Hours per Day
• Ability to Lift up to 25 lbs. Frequently
• May be expected to lift and reach
• May be expected to walk up to 10 miles daily

Benefits and culture

Culture:
Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

Benefits:
We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.