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Renewal Growth Strategist (Customer Success
Job in
Georgetown, Scott County, Kentucky, 40324, USA
Listed on 2026-08-22
Listing for:
Cengage
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
Cengage is seeking a Subscription Renewal Specialist to drive customer renewals and reduce churn. You will manage renewal opportunities, work closely with sales, and coordinate with internal teams to maximize retention and identify expansion opportunities across the portfolio.
In this role, you will maintain CRM data, run renewal strategies, and prioritize high-value accounts while providing timely updates to leadership and across Southeast/Northeast regions.
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