Sales Systems Associate

SALES SYSTEMS ASSOCIATE

(Open to Dayton and Cincinnati candidates)
Our Values:
At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of:
Professionalism, Quality, Ownership, Collaboration, Integrity and Fun.

Purpose:
The Sales Systems Associate provides day-to-day operational and systems support to store leadership and corporate teams, helping ensure accuracy, consistency, and efficiency across sales, inventory, and e-commerce processes. This role supports order management, inventory accuracy, and visual merchandising follow-through, while serving as a key point of contact between store teams and corporate departments such as IT, Accounting, and Merchandising.
A key priority in this role is helping build and maintain clear, consistent processes and documentation that support the broader sales organization, while contributing to a collaborative, high-performance team culture focused on customer satisfaction and continuous improvement.

General Description of duties: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization. Ensure adherence to designated policies and procedures with a company focus on mind.

Sales & Inventory Operations

• Support store leadership and corporate teams with day-to-day operational execution, including inventory checks, order review and processing, and visual merchandising follow-through
• Perform daily, weekly, and monthly recurring tasks relating to order management and review, and inventory accuracy in the ERP/POS and Warehouse Management systems; flag and correct discrepancies
• Support Store Teams with order keying, finance application/contracts process, online payments, and other critical support regularly and on Holiday Weeks and Weekends.

Systems & Process Support

• Help create and maintain SOPs, Learning Management System (LMS) courses, and other documentation or templates to support consistency across sales and operational processes
• Complete physical and digital audits and send reports based on findings to key leaders across different departments to ensure visibility into current behaviors and processes
• Learn the Blueport Product Suite and submit support tickets for bug fixes or site issues; help audit product listings and site functionality for accuracy

Cross-Functional & E-Commerce Support

• Serve as a point of contact between store teams and corporate departments (IT, Accounting, Merchandising) to help resolve support tickets
• Support execution of core  e-commerce tasks: promotion setup, online order/payment review, filter/menu updates, and product publishing
• Assist with execution of promotional events, seasonal resets, and new program rollouts

Reporting & Team Collaboration

• Track sales and operational performance data and report findings to the Specialist and Executive Leadership Team (ELT)
• Contribute to a collaborative, high-performance team culture focused on customer satisfaction and continuous improvement
• Support and lead key projects, events, and initiatives that advance business needs and organizational goals

Qualifications:

• Strong attention to detail and accuracy when managing inventory, order, and systems data
• Ability to identify discrepancies and proactively flag and resolve issues
• Effective communicator, able to collaborate across stores and corporate teams
• Comfortable learning and navigating multiple software systems (POS, ERP, Warehouse Management, Blueport)
• Organized and self-directed, able to manage recurring tasks with minimal oversight

Requirements:

• High school diploma or equivalent required
• Prior experience in retail, sales support, or…