German Speaking Customer Service Health & Wellness Products Department

Responsibilities

• Respond to customer inquiries in German through phone, email, and chat regarding health and wellness products
• Assist clients with order placement, product selection, and troubleshooting issues
• Document customer interactions and maintain accurate records in our CRM system
• Collaborate with the product and logistics teams to resolve customer inquiries efficiently
• Provide information on new products, promotions, and wellness tips
• Gather customer feedback to enhance our product offerings and service quality
• Stay informed about health and wellness trends to deliver knowledgeable support

• Fluency in German and English, with excellent communication skills
• Strong customer service orientation and problem-solving abilities
• Prior experience in customer service, particularly in health and wellness, is preferred
• Ability to manage multiple inquiries and tasks in a fast-paced environment
• Detail-oriented with strong organizational skills
• Passion for health and wellness and helping customers make informed choices
• Experience with customer support software and CRM systems is advantageous

• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...