Customer Support Manager: Lead Teams & Elevate
Job in
Georgetown, Scott County, Kentucky, 40324, USA
Listed on 2026-08-28
Listing for:
Neumo
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Neumo is seeking a Manager of Customer Support to lead and mentor a team of support professionals, ensuring timely resolution of customer inquiries and adherence to service levels. You will collaborate with engineering and product teams to resolve escalated issues and drive continuous process improvements.
The role focuses on coaching, performance monitoring, and ensuring staff follow policies and quality standards while contributing to a positive customer experience across government-focused
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