Emergency Resource Technician

DO YOU ENJOY MAKING A DIFFERENCE IN PEOPLE’S LIVES? You can work in a team environment while helping people as a 911 dispatcher. Join our team at Clermont County Department of Public Safety and receive hands on training, great benefits, and paid time off while performing fulfilling work.

• Full Time employment with 12 hours shifts, which allow every other Friday, Saturday & Sunday off
• Health, Dental and Vision Insurance (single to family plan options to fit your needs)
• Life Insurance - $25,000 at no cost to employee; option to purchase supplemental coverage for self and spouse/child(ren)
• Paid Holidays - 11 days per year
• Paid Vacation (1 week of paid vacation accrued after 6 months of employment)
• Paid Sick Leave
• Annual Personal Day
• Earned Personal Days
• Long-term Disability – at no cost to employee
• Employee Assistance Program (EAP)
• Student Loan Forgiveness – Public service employees may be eligible for student loan forgiveness through the Public Service Loan Forgiveness (PSLF) Program
• Ohio Public Employee Retirement System

• Job Title:
  
  Emergency Resource Technician
• Department:
  Clermont County Board of County Commissioners, Department of Public Safety Services
• Type:
  Full-Time Permanent
• Wage Rate:
  Step 1 - $23.00
• Hours:
  
  12 Hour Shifts, Night Shift-6PM to 6AM; 2 On/2 Off, Every other weekend off
• OPPORTUNITY FOR TRANSFERS AVAILABLE
• Probationary Period: 1 Year
• Bargaining Unit Position:
  Yes; FOP
• FLSA Status:
  Non-Exempt (eligible for overtime)

Work experience in emergency dispatching is preferred but not necessary. We offer training in-house to help you succeed in becoming a dispatcher.

Must have a high school education or equivalent and no criminal convictions. Applicants must possess a valid driver’s license.

• Active listening skills, multi-tasking, good written and verbal communication.
• Dispatchers need to demonstrate the ability to prioritize tasks based on importance and urgency while remaining calm.
• Under supervision, this job requires the Dispatcher to operate a radio and computer equipment, while processing phone calls and radio traffic.

• Answering emergency and non-emergency phone lines
• Obtaining pertinent information to pass along to responders
• Operating radio and computer equipment
• Provides standardized emergency medical instructions to callers using a medical protocol
• Making decisions in a timely manner with little information
• Work with Police, Fire and EMS agencies
• Assisting public and other agencies with disaster responses
• Demonstrates regular attendance
• Operate NCIC/LEADS inquires as requested by Law Enforcement agencies

Location : DEPT OF PUBLIC SAFETY SERVICES