Clerk, Physician Services

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do.
Centerpoint Health - Georgetown isan acute care hospital with 75-bedsofferinga broad range of inpatient, outpatient, intensive care, surgical,emergency and diagnostic services.

From our bariatrics to women’s services to radiology, we have a wide range of services serve our community.

Georgetown is asmall-townbursting with charmin the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky’s fastest growing city and home to a diverse list of adventures forallincluding pettinga thoroughbred champion, feelingthe thunder of a new engine roar to life, and strollingalong a bustling

Victorian-era downtown with architectural charm andlocally-ownedshops, restaurants, craft breweries and a bourbon distillery.

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

Options for accident, critical illness, long-term, short-term, and hospital indemnity insurance

Free Parking

And much more…

Carries out front office activities in a kind and courteous manner and is helpful to customers and their families

Notifies office manager of customer complaints in a timely manner

Gathers appropriate demographic information on each customer and updates the practice management system

Notifies customers of long waits and offers alternatives

Ensures effective telephone communication and documents messages

Coordinates all EMR/medical record activities

Collects and post payments and ensures safety and security of all monies

Schedules patients and coordinates appointment scheduler activities to facilitate efficient patient flow

Performs insurance eligibility verification and obtains prior authorization as needed

Researches patient ledger in effort to educate patient on balances due and collect payment for services rendered

Performs appointment confirmation telephone calls

Completes required in-services

Participates in the development and implementation of patient satisfaction improvements

Makes referrals to other medical care team members when needed

High School Diploma or GED, Required

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Must be able to work in a stressful environment and take appropriate action.

Handle with Care to be received within
30 days of orientation and kept annually.

Knowledge and experience with computers, coding, and medical terminology preferred

Excellent oral and written communication skills

Ability to work in a fast-paced environment, problem-solve, and handle stress in a positive manner

Standing, sitting, walking, bending ( 45-90 degree angles) are required

Must be able to communicate clearly to customers in person and over the telephone

Hearing must be adequate to perform duties

Normal visual acuity necessary to perform duties

May be exposed to injury by irrational or disturbed customers, to customers with communicable diseases and/or potentially dangerous equipment

Must be able to read and write to fulfill job description

Must be able to prioritize and cope with stress in a positive manner

Centerpoint health – Georgetown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin,disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the…