Senior Scheduling Coordinator

• Coordinate appointment scheduling as directed by physician orders
• Ensure pertinent records and medical documentation, including imaging and pathology, arrive before the patient’s first appointment
• Communicate pivotal information for integrating new patients into each service line
• Involve patients in directing their plan of care
• Work confidentially, efficiently, cost effectively, and in a customer-focused manner
• Collaborate with hospital disciplines to achieve timely, accurate, and customer-satisfied outcomes
• Support care for patients across Hematology/Oncology, Surgical Oncology, and Medical Oncology
• Accommodate possible expanded hours and weekend coverage as an operational necessity

Requirements

• High School Diploma or GED
• PC knowledge
• Interpersonal, verbal, and written communication skills
• At least 1 year experience within a Patient Access department
• Bachelor’s Degree preferred or equivalent combination of education and experience in healthcare, insurance or physician practice preferred
• Experience with, or knowledge of medical terminology desired
• Medical terminology, ICD-10 diagnosis coding and third party reimbursement experience preferred
• Ability to work in self-directed manner while interacting with consumers, physicians and all medical center faculty and staff
• Familiarity with OSUMC and its entities preferred
• Able to prioritize and coordinate multiple tasks in a busy environment
• Successful completion of a background check
• A drug screen or physical may be required during the post offer process

Core Competencies

Demonstrates expertise in patient access coordination, including appointment scheduling, medical documentation management, and effective communication with patients and healthcare professionals. Proficient in medical terminology and ICD-10 coding, with a strong focus on customer satisfaction and operational efficiency.

Highest-signal resume keywords

• Patient Access Coordination
• Medical Terminology
• ICD-10 Diagnosis Coding
• Interpersonal Communication Skills
• Healthcare Experience

ATS Optimization Keywords

Hard Skills

• Appointment Scheduling
• Medical Documentation Management
• ICD-10 Diagnosis Coding
• Third Party Reimbursement
• PC Knowledge

Soft Skills

• Interpersonal Skills
• Verbal Communication
• Written Communication
• Customer-Focused Approach
• Self-Directed Work

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Patient Access
• Hematology
• Oncology
• Surgical Oncology
• Medical Oncology
• Healthcare
• Insurance
• Physician Practice