Fairfield Inn & Suites Youngstown Boardman Poland - Front Desk Agent

Overview

Join Our Team as a Front Desk Agent! The Front Desk Agent is the guest experience specialist—mastering warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk running with precision, juggling reservations, requests, and surprises. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar:
  Deliver warm vibes and top-tier service that make guests feel ist with quick questions or larger requests to make each stay unforgettable.
• Communication Champion:
  Convey messages clearly and confidently, whether interacting with guests or coordinating with the team.
• Quick-Thinking Problem Solver:
  Address challenges promptly, think quickly, and turn potential hiccups into positive outcomes.
• Multitasking Marvel:
  Manage reservations, check-ins, check-outs, and financial details while staying organized and efficient.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Full-time positions are eligible for a competitive benefits package after an initial waiting period, including:

• Daily Pay option
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Final date to receive applications for Colorado positions.