Assistant General Manager-Hampton Inn-Georgetown

Assistant General Manager (AGM)

We are seeking an energetic, leadership-driven Assistant General Manager to join our team in Georgetown, KY. You will work closely with the General Manager to oversee daily operations, lead a dedicated team, and maintain the high standard of hospitality that the Hampton Inn brand is known for. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences.

Key Responsibilities

• Lead Daily Operations:
  Oversee front desk, housekeeping, maintenance, and the breakfast area to ensure smooth daily workflows.
• Team Management:
  Recruit, train, schedule, and mentor hourly staff while fostering a positive and collaborative work culture.
• Guest Satisfaction:
  Resolve guest feedback proactively and maintain top-tier guest satisfaction and cleanliness scores.
• Financial Oversight:
  Assist the General Manager with inventory control, labor budget management, and vendor invoices.
• Brand Compliance:
  Ensure the property strictly adheres to Hilton Quality Assurance (QA) standards and safety audits.

Qualifications

• Experience:
  
  2+ years of hotel operations experience, with at least 1 year in a hospitality supervisory or management role.
• System
  
  Skills:
  
  Experience with Hilton's PeP (Property Engagement Platform) is highly preferred.
• Schedule:
  
  Required availability for weekends and some holidays.
• Education:
  
  High school diploma or equivalent required;
  Hospitality or Business degree preferred.

Benefits

• Competitive salary based on experience.
• Paid time off (PTO) and holiday pay.
• Medical, dental, and vision insurance options.
• Hilton Team Member Travel Program discounts worldwide.