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Senior Technical Lead, IVR & Voice Platforms GCP
Job in
Georgetown, Scott County, Kentucky, 40324, USA
Listed on 2026-05-31
Listing for:
KeyBank
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Systems Engineer, Cloud Computing
Job Description & How to Apply Below
Key Bank is seeking a Technical Lead in Brooklyn, Ohio, to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. The role involves technical ownership and includes responsibilities for solution architecture and delivery of secure, scalable self-service voice solutions on Google Cloud Platform. Candidates must have 8+ years of software engineering experience, including experience leading projects involving Node.js
and Type Script, with a robust understanding of microservices architecture and distributed systems. Competitive salary range of $96,000 to $181,000 annually, with flexible work arrangements.
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Position Requirements
10+ Years
work experience
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