Palo Alto Presales Engineer

We are seeking a highly skilled Palo Alto Systems Engineer (L2) with in-depth expertise in Palo Alto Networks solutions. The role requires designing, implementing, and supporting cutting‑edge network and security solutions to meet customers’ technical and business needs. The ideal candidate will have strong experience in engineering and advanced skills in deploying, troubleshooting, and optimizing Palo Alto products and related technologies.

• Design and propose solutions leveraging Palo Alto Networks technologies, including Next‑Generation Firewalls (NGFW), Prisma Access, Panorama, SD‑WAN, and Threat Prevention.
• Prepare detailed technical proposals, configurations, and proof‑of‑concept (POC) demonstrations tailored to client needs.
• Optimize existing customer deployments, ensuring alignment with industry best practices.

• Provide L2‑L3 level troubleshooting and issue resolution for Palo Alto Networks products, including advanced debugging and system analysis.
• Assist with upgrades, migrations, and integration of Palo Alto solutions with other security and network infrastructures.
• Develop runbooks, workflows, and documentation for post‑sales handover to operations teams.

• Collaborate with channel partners to build technical competency and promote adoption of Palo Alto solutions.
• Support certification readiness and compliance for both internal and partner teams.
• Participate in events, workshops, and seminars to showcase technical expertise.

• Advanced expertise in Palo Alto Networks technologies, including NGFW, Panorama, Prisma Access, SD‑WAN, and Global Protect.
• Strong knowledge of networking protocols (TCP/IP, BGP, OSPF) and security frameworks (Zero Trust, SASE).
• Proficiency in troubleshooting and root‑cause analysis for complex networking and security issues.
• Experience with security automation tools and integrations (API scripting, Ansible, Terraform).

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences.
• Strong analytical and problem‑solving skills, with a focus on delivering customer‑centric solutions.
• Ability to manage competing priorities and maintain operational discipline under tight deadlines.

• 3+ years of experience in pre‑sales, solution architecture, or advanced technical support roles in the IT security domain.
• Hands‑on experience in designing and deploying large‑scale Palo Alto Networks solutions in enterprise environments.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as PCNSA, PCNSE, or equivalent vendor certifications (CCNP Security, NSE4) are highly preferred.