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NOC Shift Lead: Incident Response & SLA Champion
Job in
Georgetown, Scott County, Kentucky, 40324, USA
Listed on 2026-08-09
Listing for:
Acuative
Full Time
position Listed on 2026-08-09
Job specializations:
-
Management
IT Project Manager -
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Acuative is seeking a NOC Supervisor to manage shift operations, coordinate incident response, and lead a team of technicians. The role emphasizes adherence to procedures, workload prioritization, and clear communication during outages.
The supervisor will oversee 24/7 NOC activities, participate in incident management, mentor staff, and ensure compliance with ITIL-based processes and change control. Strong monitoring and TCP/IP expertise are required.
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