Hourly Shift Manager

Do you want to work in a high-paced, welcoming environment where teamwork comes first? At McAlister's Deli
, we’re one of the fastest-growing fast casual restaurant brands in the Southeast—and that means new opportunities for you to grow, lead, and succeed.

As an Hourly Shift Manager
, you’ll help run the daily flow of the restaurant, support your team, and make sure every guest has a great experience. Whether you’re looking for full-time or part-time hours, you’ll be part of a purpose-driven, guest-first team.

Some of the benefits of working at McAlister's Deli include:

• PLUS TIP SHARE

• Tremendous opportunity for career growth

• Great team-oriented work atmosphere

• Flexible scheduling

Responsibilities:

• Delegate tasks to restaurant team members and supervise performance to keep everything running smoothly

• Maintain a fully-stocked restaurant by monitoring inventory and ordering food supplies as needed

• Ensure shifts are covered by coordinating scheduling needs (including time off and coverage requests)

• Coach and help team members resolve day-to-day challenges on the job

• Track and influence daily performance by reviewing costs and revenue, including labor, food cost, guest satisfaction, and sales

• Balance the cash drawer accurately at the end of each shift

• Coordinate with suppliers and help ensure deliveries are received and stored properly

• Support an excellent guest experience by addressing concerns professionally and resolving complaints with care

• Open or close the restaurant when scheduled as the first or last shift manager

• Communicate important updates to the next shift manager so nothing falls through the cracks

• Report maintenance needs, training opportunities, and operational concerns

• Follow sanitation and safety policies to protect guests, team members, and the integrity of the restaurant

You’re a motivated leader who enjoys working with people, keeping standards high, and staying organized in a fast-moving environment. You take pride in service, understand the importance of clear communication, and are ready to help your team succeed every shift.

We are an equal opportunity employer.