Inside Sales Rep

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, recommending solutions, quoting, selling and fulfilling orders for our equipment and services based on customer needs.

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving walk‑in and call‑in customers; generate leads for new business and communicate leads with Outside Sales Representatives.
• Educate customers about proper equipment use.
• Assist customers with the loading and unloading of equipment.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise.
• Other duties assigned as needed.

• Bachelor’s degree preferred or equivalent experience.
• Knowledge of trench safety related products and applications is preferred.
• Exceptional relationship‑building and customer service skills.
• Strong ability to multitask in a fast‑paced environment.
• Excellent teamwork, interpersonal and communication skills.
• Keen attention to detail and diligent attention to safety.
• Valid driver’s license with acceptable driving record.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base and proactively increasing revenue through equipment rentals and sales.

• Establish an understanding of the rental business for specialty engineered products such as generators, pumps, chillers, and HVAC equipment.
• Establish new rental and sales accounts through telemarketing and by serving call‑in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract‑related information entered into the branch’s computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all necessary reports to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

• Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred).
• Strong customer service orientation and sales experience/skills.
• Proficiency with MS Office (Word and Excel).
• Strong verbal and written communication skills.
• Engineering aptitude: ability to properly size, quote, install and maintain large projects such as sewer bypasses, industrial process cooling, construction and water damage drying, multi‑level power distribution and large‑scale climate control projects.
• Valid driver’s license with acceptable driving record.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

As a Climate Solutions Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base and proactively increasing revenue through rental and sales of climate‑solution equipment.

• Establish an understanding of the rental business for specialty engineered products such as generators, pumps, chillers, HVAC equipment, dehumidifiers, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call‑in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract‑related information entered into the branch’s computer system.
• Coordinate and track daily equipment…