Inside Sales Representative

Inside Sales Representative

As a unified global group, Idaho Steel, Kiremko, and Reyco bring together decades of innovation, craftsmanship, and partnership in food-processing technology. We set new standards for reliability, efficiency, and long-term value. With a strong foundation of craftsmanship, innovation, and a commitment to sustainable progress, we bring together teams around the world who share a passion for quality and continuous improvement.

Our people take pride in their work, support one another, and stand behind the equipment we build. As we continue to grow, we're looking for individuals who want to be part of a stable, forward-thinking organization where dedication, ingenuity, and teamwork drive everything we do.

We are seeking an Inside Sales Representative with strong mechanical aptitude and customer service skills to support our growing business. This role is responsible for managing customer inquiries, preparing quotes, processing orders, and building strong customer relationships across our product lines. Experience with industrial equipment, including pumps and related components, is beneficial but not required.

• Serve as a primary point of contact for customer inquiries, providing product recommendations and solutions.
• Manage the full inside sales process, including quoting, order entry, tracking, and follow‑up.
• Respond to inbound requests and conduct proactive outbound outreach to support sales growth.
• Develop and maintain a working knowledge of products, applications, pricing, and inventory.
• Partner with outside sales, customer service, engineering, and operations teams to ensure customer satisfaction and timely order fulfillment.
• Build strong customer relationships that drive repeat business and long‑term partnerships.
• Support lead generation and broader sales initiatives as needed.
• Resolve customer concerns quickly and professionally.
• Meet or exceed sales performance goals and contribute to company growth.

• Mechanical, industrial, manufacturing, or technical experience preferred.
• Experience in inside sales, customer service, account management, or industrial parts sales preferred.
• Strong communication skills, both verbal and written.
• Proven ability to multitask and manage detailed information accurately.
• Comfortable using CRM systems, ERP systems, and Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Team‑oriented with a positive attitude and customer‑first mindset.
• Education and Experience:
  
  High school diploma or equivalent required.
• Additional technical training, trade school, or college coursework preferred.
• Combination of technical knowledge and customer‑facing experience is highly valued.

We are a growing company with significant opportunities for advancement and a strong team‑oriented culture. You will work on challenging projects and initiatives while receiving the support, training, and experience needed to further your career.

• Medical, Dental, and Vision Insurance
• Disability and Life Insurance
• Paid Holidays and Tiered Paid Vacation
• 401(k) with Company Match
• Flexible Benefit Plans (FSA, HSA)
• Anniversary Rewards
• Continuing Education Opportunities for Employees and Family Members

As an Inside Sales Representative, you will play a key role in supporting customers and driving business growth. We offer:

• A stable and growing organization with global reach
• Opportunities for career growth and professional development
• A collaborative environment where your contributions are valued
• Exposure to a wide range of industrial equipment, products, and customer solutions

If you enjoy working with customers, solving problems, and helping drive business success, we encourage you to apply.