Renewals Specialist: Elevate Retention & Growth
Job in
Georgetown, Scott County, Kentucky, 40324, USA
Listed on 2026-08-03
Listing for:
Cengage
Full Time
position Listed on 2026-08-03
Job specializations:
-
Sales
Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Cengage, a global edtech company, is seeking a Lead Renewal Specialist to manage and drive customer renewals through proactive engagement, CRM dashboards, and close collaboration with sales and internal teams. You will own a renewal pipeline, prioritize by value and risk, maintain timely notes, respond within 24 hours, and pursue expansion opportunities across the product portfolio.
Monthly calls with account teams, regular renewal updates, and deep product knowledge will support retention,
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