Investigator Assistant

Investigator Assistant

Position Code: 250008DC

Ohio Lottery Commission

Lausche Building, 615 West Superior Avenue, Cleveland, , United States of America

$21.93 per hour

Full-time, variable schedule (Sunday to Saturday)

• Work a full-time variable schedule.
• Work as a team player to assist the team in completing its goals and objectives.
• Receive training in and learn investigative procedures, techniques, laws and rules applicable to investigations handled by the Ohio Lottery Commission.
• Supplement investigative work being done by Racino Investigators and Traditional Lottery Investigators.
• Learn and assist in basic racino operations and basic racino investigative functions.
• Learn and assist in basic traditional investigative functions.
• Research records, reports, and documents. Gather documents and evidence. Compile information and prepare written reports.
• Work with the public, jackpot winners, patrons, and retailers on a daily basis and provide exceptional customer service.
• Monitor video surveillance of Ohio Lottery Commission facilities statewide and fulfill requests for video footage.
• Conduct fingerprinting for Lottery retailers.
• Escort visitors and others inside Lottery offices.
• Conduct mission‑critical live drawings for mid‑day and evening Ohio Lottery game drawings.
• Certify drawings, monitor and record security seals, verify that drawing equipment runs correctly and conduct pre‑testing prior to live drawings, verify pool closings, ensure that drawings properly commence at official draw times, record and enter draw activity data in system, record and distribute official drawing numbers, secure drawing equipment, and report non‑routine drawing events to management and assist in corrective action.
• Learn to use Lottery‑specific software applications for daily job responsibilities.
• Perform other duties and work on special projects.

Minimum qualifications:

• 12 months experience as investigator/inspector (e.g., law enforcement officer, insurance investigator); valid driver's license required.
• Or 18 months training or experience in receipt, research & resolution of public complaints involving possible violations of company/agency policies & procedures or state/federal laws & rules; valid driver's license required.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

Job

Skills:

Investigation, Customer Service, Security, Surveillance, Basic Documentation, Active Learning, Adaptability, Customer Focus, Flexibility, Teamwork.

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems such as OPERS, STRS, SERS, HPRS and optional deferred compensation programs

Background check:
Conviction of a felony, misdemeanor of the first, second, or third degree, or any crime of moral turpitude involving gambling, fraud, misrepresentation, theft, or related offenses, or conviction of a felony involving fraud, deceit, or theft, prohibits an applicant from being selected for this position unless the record has been sealed, reversed, expunged, or annulled as required by state law.

Employment contingent upon successful completion of a criminal background check as required by §3770.02(D) of the Ohio Revised Code.

Drug‑Free Workplace:
The State of Ohio prohibits the use of marijuana (recreational marijuana/non‑medical cannabis) and this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39).

Start date:

Immediately.

This position is non‑exempt (eligible for overtime) under the Fair Labor Standards Act.

The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status, and/or military status in employment or the provision of services.