Service Plumber - Cincinnati

HVAC Service Technician Responsibilities

The HVAC Service Technician is responsible for performing service calls as assigned, including parts/component replacement, warranty service, revenue preventative maintenance, and service agreement maintenance.

• Provide all clients with a 5‑Star experience.
• Maintain communication with clients and internal teams.
• Courteously take work direction from the dispatcher.
• Complete all assigned work (service, tune‑ups, inspections) in a complete, safe, and professional manner.
• Maintain company equipment and vehicles and follow repair process when needed; maintain personal tools required for role.
• Complete closeout process with 100% accuracy immediately upon completion of job.
• Closeout all times (dispatch, arrival, completion) accurately with dispatcher.
• Fill out warranty claim forms and turn in with parts for warranty processing.

• Valid driver's license to drive company vehicle.
• Thorough knowledge of plumbing system maintenance and repairs.

• Earn $30‑$50 per hour in base pay, with top performers reaching $150,000+ annually through industry‑leading bonus and incentive programs.
• Company‑matched Health Savings Account and 401(k) Retirement Account.
• Employee Personal Loan Program.
• Free Long‑Term Disability Insurance;
  Employee and Family Life Insurance;
  Wellness Program;
  Employee Assistance Program (Mental Health).
• Voluntary Short‑Term Disability Insurance, Accident Insurance, and Critical Illness Insurance.
• Six paid company holidays.
• One paid Community Service Day.
• Company‑paid personal time off (up to 4 weeks).
• Company‑paid other time off (Bereavement & Jury Duty).
• Employee discount.
• Friends & Family discount.
• Industry‑leading training programs.
• Additional income opportunities.
• Positive work environment.

Equal Employment Opportunity Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.