Ship Clerk, CMH

Job :  |  Services LLC

Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering on our mission to be Earth's most customer‑centric company. They manage daily departmental duties such as planning loads around departure times, controlling load flow, and ensuring proper trailer utilization. Ship Clerks assign job duties, provide work direction, and communicate with internal and external partners.

• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Coordinate trailers to corresponding dock doors and cross docks using SSP
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Ensure on‑time dock performance
• Assist in updating Staging POD 5s and resource allocation
• Oversee Load Flow Control for the building
• Maintain load level performance tracking for load planning, on‑time dock performance, utilization, and misloads
• Coordinate with Transportation teams on driver issues, trailer pool needs, yard move delays, late inbound volume, and load swaps to protect customer experience
• Possess a comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
• Ensure all safety measures and precautions are in place and being used regarding the docks and trailers
• Assist the floor as an associate resource, train associates and verify SOP compliance
• Track, report, and provide feedback on associate performance to ensure successful area performance
• Participate in Operational Excellence initiatives in some capacity
• Fill in as needed with production duties
• Fully understand workflow and daily production goals
• Review and update SOPs as required
• Assist in keeping the work area clean and organized
• Identify and address safety hazards within the work area
• Participate in safety initiatives
• Refer all job injuries or safety violations immediately to the Area Manager

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week, including overtime as required

• Prior training, teaching or presentation experience

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.

Learn more about our benefits at Amazon Benefits.

USA, OH, WEST JEFFERSON - 24.00 - 26.00 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.