Georgetown Center Manager

Position: Center Manager (Full‑Time)

Location: Georgetown, SC

Company: Novant Health Urgent Care (formerly Doctors Care)

Novant Health Urgent Care is part of the Novant Health family based in North Carolina. We operate more than 50 urgent‑care centers and 20 physical‑therapy facilities across South Carolina. Our headquarters in Columbia delivers non‑medical management and administrative services to support these locations. For decades we have committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

• Competitive wages with annual market data review
• Incentive Pay Program
• Continuing Education Reimbursement
• Public Service Loan Forgiveness (PSLF) eligibility
• Up To Date  subscription
• Generous PTO
• 403(b) with 100% vested match
• Health, dental, and vision insurance
• Health Reimbursement Account
• Flexible Spending Account
• Short‑term and Long‑term Disability
• Whole and Term Life Insurance
• Rewarding careers and a great working environment

The Center Manager will oversee day‑to‑day operations, maintain compliance with operational and clinical standards, and cultivate a positive environment for patients and staff. The role blends leadership, communication, and technical skills with a commitment to high‑quality patient care.

• Manage, motivate, and inspire a team of healthcare professionals to uphold the center’s mission and vision while improving service delivery.
• Oversee all aspects of center operations, including staffing, patient flow, and regulatory compliance, and implement opportunities for enhancement.
• Own center turnover, implementing strategies to improve team engagement and efficiency.
• Communicate regularly with the Regional Operations Director to address issues promptly and provide improvement recommendations.
• Monitor patient flow to minimize wait times and ensure a positive experience.
• Ensure compliance with regulatory standards and credentialing requirements.
• Review financial statements and operating metrics to meet or exceed annual budgets and key performance indicators.
• Act with integrity and honesty in all business transactions and implement corporate initiatives effectively.
• Conduct interviews, schedule staff, perform performance evaluations, and manage supply orders.
• Verify daily closeout procedures and ensure proper documentation.
• Provide expertise and champion patient care within the center.

• Associate degree or equivalent work experience.
• Minimum of 3 years of experience in healthcare.
• At least 1 year of leadership experience.
• Extensive knowledge of medical terminology.
• Willingness to work flexible hours, including weekends and holidays.
• Strong interpersonal and customer service skills.
• Proficiency in project management and time management.
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to interpret complex data.
• Competence in Microsoft Office applications.
• Resilience and flexibility in adapting to shifting priorities.
• Knowledge of Electronic Medical Records and healthcare technology.

• Patient Service Representative I/II
• Registered Nurse or Licensed Practice Nurse (Non‑Clinical Supervision if not RN)
• Medical Assistant (2)
• X‑Ray Technologist (Non‑Clinical Supervision if not an X‑Ray Technologist)

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