Front Desk​/Administrative Coordinator

General Description of Job

We are seeking a professional, organized, and customer-focused Front Desk / Administrative Coordinator to support daily office operations within our manufacturing environment. This role serves as the first point of contact for visitors, customers, vendors, and employees while providing administrative support to accounting, project management, purchasing, and operations teams. The ideal candidate is detail-oriented, able to multitask in a fast‑paced environment, and possesses strong communication and organizational skills.

Join our amazing team! Here’s what some of our employees have to say about CP USA:

• Have always enjoyed working for CP USA. This is truly the best working environment I’ve ever worked in.
• CP USA does an amazing job of making their employees feel appreciated. They also do great at recognizing strengths and giving people the opportunity to grow.
• This is a great company to work for and the employee longevity shows it.

• 100% employer paid medical, dental and vision insurance
• Short-term and long-term disability
• Life Insurance
• 401(k) with 50% matching
• Paid time off
• Profit Sharing Bonus Program
• Quarterly company events
• And More!

Our regular work schedule is M-F 8AM‑4:30PM with some overtime opportunities as needed.

• Greet and assist visitors, customers, vendors, and delivery personnel in a professional manner
• Answer and direct incoming phone calls and emails promptly and accurately
• Maintain front office appearance and reception area organization
• Manage incoming and outgoing mail, packages, and deliveries
• Coordinate visitor access and notify employees of guest arrivals
• Provide administrative support to accounting, project management, purchasing, and operations departments
• Prepare, organize, scan, and file documents electronically and physically
• Assist with data entry, document tracking, and maintaining company records
• Support scheduling of meetings, conference rooms, and travel arrangements as needed
• Assist with preparation of reports, spreadsheets, and project documentation
• Maintain office supply inventory and coordinate purchasing of office materials
• Assist with onboarding paperwork and employee administrative support
• Coordinate company courier shipments and logistics documentation
• Support project teams with customer documentation requests, including certificates, forms, and submittals
• Assist with maintaining organized records for vendors, customers, and projects
• Serve as a liaison between departments to ensure smooth office communication and workflow
• Support internal team coordination between engineering, production, accounting, and management
• Handle sensitive information with professionalism and confidentiality
• Attending meetings and training courses as deemed necessary by management.
• Any other task, assignments, duty, or projects, as requested by management.

• High school diploma or equivalent required.
• 2+ years of front desk, administrative, or office support experience preferred
• Experience in manufacturing, industrial, or construction-related environments is a plus
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities in a fast‑paced environment
• Professional demeanor and customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience supporting project-based or manufacturing operations
• Familiarity with purchase orders, project documentation, or customer service coordination
• Ability to work independently and collaboratively across departments
• Bilingual skills are a plus
• Office environment within a manufacturing facility
• Frequent interaction with office staff, production personnel, vendors, and customers
• Primarily sedentary work with occasional lifting of office supplies or packages