Organizational Development Intern; Fall

Internship Opportunity

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Organizational Development Department for the City of Georgetown is offering one (1) internship position to help support the Business Improvement Program, the Performance Management Program, and Learning and Development by performing a variety of project management and specialized professional-level administrative support tasks. The intern will also learn about the other functions of the Organizational Development Department, including coordinating with various departments and conducting varying levels of analysis regarding a variety of improvement efforts.

The student intern would be working primarily in an office environment. The internship's anticipated start date is August 10, 2026, and the anticipated end date is December 2, 2026. The internship is approximately 28-40 hours per week (Monday through Thursday 8am - 4pm, with an occasional Friday).

Applicants must submit a cover letter and resume.

Telecommuting or remote work is not available for this position.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Assists in learning and development initiatives, which may include training, development, and delivery, event planning, and working within the learning management system
• Assists in the preparation and coordination of various reports and initiatives
• Assists in project management activities, including project planning, research, data collection, and report preparation
• Works on and manages assigned improvement projects, which may include the facilitation and use of tools and techniques that promote continuous improvement
• Effectively organizes and prioritizes multiple assignments and projects
• Provides professional-level support to Organizational Development and performs skilled administrative, operational, and consulting duties (e.g., conducts and analyzes research, program development, project management/coordination, shares best practices, and conducts focus groups)
• Makes both formal and informal presentations to staff members, officials, and the general public
• Maintains current knowledge of city administrative procedures
• Perform other duties as assigned
• Help maintain the internal website

Specific activities may include:

• Update templates and boards within  task management system
• Facilitate SWOT and or action planning workshops to groups of varying sizes
• Build marketing and outreach materials using Canva

Minimum qualifications:

Education, Training, and

Experience:

• Third- or fourth-year student pursuing a four-year Bachelor's degree, or currently enrolled in a Master's program, in one of the following fields (or a related discipline):
  Human Resources, Business or Public Administration, Economics, Psychology, Math, or Sociology;

OR

• A transitioning military service member with relevant experience, skills, or training applicable to the internship role.

Knowledge of:

• Good customer service practices and principles
• Best practices for working with data
• Proficiency in Microsoft Word, Excel, PowerPoint and

Skills in:

• Continual attention to detail: must be able to work in a fast-paced environment with demonstrated ability to prioritize duties and juggle multiple competing tasks and demands
• Ensuring outstanding customer service
• Communicating diverse content and responding effectively, both orally and in writing
• Using a computer and utilizing Microsoft Office applications, including advanced word processing/desktop publishing, Excel, and PowerPoint skills
• Microsoft Power BI, Visio, and or survey platform skills are helpful
• Reading,…