Medical Customer Service

Job Description

At Bio Life, we know that flexibility matters—especially for those balancing multiple commitments. This role is truly part-time, with most shifts lasting between 4 to 6 hours a day, 3+ days per week, designed to fit your life.

• We’ll confirm your availability and shift days and times early in the interview process.
• Because we value open communication, you’ll always be informed about any schedule changes in advance.
• Our patients depend on the plasma we collect, so your reliability during your scheduled hours is greatly valued. Our part-time roles are designed with flexibility on both sides.

• Answer phones, greet and focus on our donors, ensuring the safety of donors and our team.
• Screen new and repeat donors and take and record donor vital signs and finger stick results.
• Use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• Help identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures.
• Be available for a variety of shifts, including Saturdays, Sundays, and holidays.

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to blood borne pathogens (risk level
  1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient-facing role is helpful.

Starting hourly wage: $17.00. U.S. based employees may be eligible for short-term incentives and a comprehensive benefits program that includes medical, dental, vision insurance, a 401(k) plan with company match, short- and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, well-being benefits, and more. Eligible for up to 80 hours of sick time per calendar year;

new hires may accrue up to 120 hours of paid vacation.

USA – TX – Georgetown

Worker Type:
Employee

Worker Sub-Type:
Regular

Time Type:
Part time

Job Exempt:
No

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.