Dental Insurance Coordinator Front desk

Benefits

• 401(k) matching
• Competitive salary
• Employee discounts
• Tuition assistance

NBC Orthodontics Incorporated is looking for a detail-oriented and patient-focused Dental Insurance Coordinator to join our front desk team in Georgetown, TX! This is a fantastic opportunity to be the welcoming face of our practice while playing a vital role in helping patients navigate their orthodontic benefits. If you thrive in a fast-paced dental environment and love making a difference in patients' smiles — we want to hear from you!

• Verify and process dental and orthodontic insurance benefits for new and existing patients
• Submit insurance claims, track outstanding claims, and follow up on denials or rejections
• Accurately post insurance payments and adjustments to patient accounts
• Communicate insurance coverage, treatment costs, and payment options clearly to patients and families
• Coordinate with insurance carriers to resolve billing discrepancies and pre-authorization requests
• Greet and check in patients at the front desk, maintaining a warm and professional atmosphere
• Schedule appointments and manage patient records using orthodontic practice management software

• 1+ years of dental or orthodontic insurance coordination or dental front desk experience preferred
• Strong knowledge of dental/orthodontic insurance billing, CDT codes, and EOBs
• Experience with dental practice management software
• Excellent communication and customer service skills with a patient-first attitude
• High attention to detail and strong organizational skills
• Ability to multitask and work efficiently in a busy front office environment
• High school diploma or equivalent required; dental billing certification a plus