Assistant Director

Full Job Description

We are seeking a highly motivated, organized, and people-oriented Assistant Director to join our team. This is a fast‑paced, high‑responsibility role that is critical to the day‑to‑day success of the learning center.

The Assistant Director works closely with the Center Director and Managing Director to oversee daily operations, manage a dynamic student schedule, and serve as a key point of contact for both parents and students. This role requires someone who is equally comfortable in a professional, parent‑facing environment and working directly with students and instructional staff.

Success in this position requires strong attention to detail, the ability to manage multiple moving parts at once, and a genuine ability to build relationships with families, students, and teachers.

Academic Evaluations

Administer initial academic evaluations to identify student strengths and skill gaps.

Parent and Student Engagement

Lead intake meetings and interim conferences with parents and students, clearly communicating progress, goals, and next steps.

Student Onboarding

Ensure new students are smoothly integrated into their individualized programs.

Schedule Management (Critical Function)

Manage and maintain a highly dynamic schedule of 80 active students using Google Sheets and internal systems. Maintain strong working knowledge of student schedules, availability, and instructor assignments to ensure smooth daily operations.

Operational Management

Support daily center operations including student flow, staffing adjustments, and real‑time problem solving in a fast‑paced environment.

Instructor Support and Team Coordination

Build and maintain strong relationships with teachers. Provide ongoing support, communication, and coordination to ensure instructional quality and consistency.

Customer Service

Serve as a primary point of contact for parents handling questions, concerns, and scheduling needs with professionalism and urgency.

Program Oversight

Assist in reviewing student programs, tracking progress, and monitoring attendance to ensure student success.

Teaching (As Needed)

Provide direct instruction when necessary, using best practices to actively engage students.

Community Engagement

Build relationships with local schools and the surrounding community to support center growth.

Administrative Responsibilities

Manage daily administrative tasks including phones, emails, scheduling, file maintenance, and basic financial processes.

Center Maintenance

Assist with maintaining a clean, organized, and professional center environment, including closing duties.

• Ability to operate in a fast‑paced environment with constant schedule changes
• Strong memory and organization, quickly learning and recalling student names, schedules, and family preferences
• Confidence in parent‑facing conversations, including delivering academic updates
• Comfort working with children across multiple age groups
• Ability to balance people management (parents/students/teachers) with systems and operations
• Willingness to learn and navigate multiple proprietary systems with a moderate learning curve
• High level of accountability, responsiveness, and attention to detail