IT Specialist : Courts & Justice

Overview

Reporting directly to an IT Manager, responsible for assisting in the maintenance of specific technology systems and/or applications. Level I of II in IT Specialist.

• Assists with implementation, support, troubleshooting and testing of IT systems within functional area(s)
• Supports users with software and/or hardware issues within functional area(s)
• Works with other IT team members, and other county departments, to design effective and efficient procedures and controls to meet requirements
• Provides training to departmental users on information systems and assists in creating training procedures and documentation within functional area(s)
• Creates reports and ad-hoc data queries
• Provides Tier 1+ troubleshooting for courts and justice application issues
• Creates documentation for IT and end users
• Manages on/off boarding of users of IT systems within functional area(s)
• Manages support requests and new feature testing and implementations
• Attends all meetings and trainings, as required
• Performs special duties as assigned

• Reports directly to – IT Manager
• Direct Reports – No

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

• Work is primarily indoors in an air-conditioned environment
• Regular travel between work sites as required

• Work outside of the normal office hours (Monday – Friday) may be required
• May be deemed essential personnel in the event of an emergency
• Regular attendance is required

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

• Vocational/technical diploma or certificate and two (2) years of job-related experience; OR three (3) years of job-related experience
• Working knowledge of specific job-related technology

Required within thirty (30) days of employment

• Valid driver’s license

• Bachelor s degree in a related field
• Working knowledge in all areas of technology software, hardware, data, methodologies, frameworks, and infrastructure

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check:
  Yes
• Motor Vehicle Record check:
  Yes
• Drug screening:
  No
• Physical exam:
  No
• Psychological exam:
  No
• Additional: N/A

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) calendar days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone  or visit our website cotx.gov/469/Human-Resources. Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA).

If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.