IT​/OT Supervisor

The IT/OT Supervisor serves as the senior technical lead responsible for the design, implementation, security, and operations of IT/OT systems. Acts as the primary escalation point for complex technical issues, leads infrastructure and security initiatives, and operates with a high degree of autonomy to maintain reliable and secure Cooperative operations.

• Own and maintain IT/OT systems and security services across the cooperative.
• Identify, prioritize, and execute IT/OT improvements and intiaites.
• Provide technical guidance and mentorship to IT/OT staff and users.
• Manage projects, daily tasks, and support requests.
• Provide technical leadership to staff and coordinate vendors and service providers.
• Promote and adhere to the Cooperative's safety and operating rules, procedures and guidelines.

• Serve as the final escalation point for complex infrastructure, network and security issues.
• Independently diagnose and resolve issues beyond standard administrator skill level.
• Lead design, architecture, and continuous improvement of IT/OT systems.
• Identify and remediate technical debt and system weaknesses.
• Drive infrastructure and security projects from planning through execution.
• Respond 24/7/365 to infrequent urgent requests and critical issues.

Specifications and Requirements:

Minimum of associate degree from an accredited two-year or four-year college or university and three years' experience in Computer Science, Information Technology or Information Systems desired. Five years of experience in a related field will be considered in lieu of education.

A minimum of seven years of experience in IT infrastructure, systems or network administration. Experience leading infrastructure or security initiatives required. Supervisory experience preferred but not required.

Must have strong systems, network and security troubleshooting skills as well as experience working in a multi-system environment with both IT and OT technologies. Familiarity with NISC solutions preferred.

Must have the ability to:

• Work independently with minimal direction.
• Prioritize and manage multiple tasks under pressure.
• Maintain high standards of accuracy and accountability.
• Adapt to changing priorities and operational needs.
• Must have high ethical standards.
• Ability to explain technical issues to non-technical users.

The majority of the work schedule will be performed at the corporate office in Tasley, VA. May require irregular working hours, especially if there is an emergency or crisis. Some overnight, out-of-town, and out-of-state travel is required.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.